To help make payments simpler and more secure, MOVE Bank will be transitioning to using only 9-digit account numbers for inbound payments from 1 February 2026.
This change means that from 1 February 2026, any payments made using a member number or internal account number (for example, 987654S3) will no longer be accepted.
To ensure your payments continue to be received without interruption, please make sure that your 9-digit account number is being used for all transfers or deposits to your MOVE Bank accounts.
What You Need to Do
If you or someone else has a future-dated or regularly scheduled payment set up from another financial institution to your MOVE Bank account, please review and update these details before 1 February 2026.
Each MOVE Bank account already has its own unique 9-digit account number, so updating your details is simple.
Finding Your 9-Digit Account Number
You can locate your 9-digit account number in several ways:
- Internet Banking: Log in and select Account Information to view your account details.
- Bank Statement: Your 9-digit account number appears in the Account Summary section, listed as Account Number.
- Contact Us: Call our friendly team on 1300 362 216 or visit our Internet Banking Hub for more information.
Your account number will always begin with 100xxxxxx.
By taking a few moments to check your details now, you can help ensure your payments continue to be received smoothly once the change takes effect.
