Member Survey In September 2023, we held our annual member survey to hear from our members on what MOVE Bank is doing well and more importantly where wecan improve. We were pleased to receive 925 completed responses to the survey and were thrilled to have been rated 4.5 out of 5 stars with a Net Promoter Score (NPS) of +48 (out of a possible rang...

Keeping your hard-earned funds secure is our highest priority and we are consistently updating our processes in line with current fraud trends. Keeping informed is the most effective way to keep your card secure and protect yourself from scams and fraud. What is card fraud? Card fraud is when transactions are made using either your physical card ...

The holiday season is a time of joy and giving, but it can also put a strain on your finances. After the festivities come to an end, many people findthemselves facing post-holiday debt and financial stress. However, with a little planning and discipline, you can navigate this period successfullyand start the new year on a strong financial footing. ...

MOVE Bank’s 2023 AGM was held on 15 November 2023. We always enjoy the opportunity to connect with our members in person and appreciate the participation of our members in this governance process. The AGM offered a chance for members to reconnect, and the new format received positive feedback, especially regarding morning tea and coffee. While som...