For years, many of our members have relied on Telebalance, our phone banking system, to manage their accounts. However, with its limited functionality and recent decommissioning by the service provider, members now have the opportunity to discover the convenience and versatility of our Internet Banking platform. Thanks to the dedicated support of o...

Phishing scams are a common tactic used by cybercriminals to steal personal information by pretending to be a trusted organisation.  These scams have cost Australians millions of dollars, with losses exceeding $20.5 million last year alone, according to Scamwatch. As scammers become more sophisticated, it’s essential to stay informed and vigilant ...

We launched our member survey in March and we’re so happy to see an inpouring of positive comments about our team. Thank you to all those who completed the survey. 5 lucky members walked away with a $100 gift voucher to thank them for their feedback. ...

Insurance is one of those things you don’t think about until you really need it. And when you do, you want it to be simple, reliable, and there when it matters. That’s why MOVE Bank, in partnership with CGU Insurance, has refreshed its range of insurance products - making it easier than ever to help protect your home, belongings, car, and investmen...

Celebrating Women in Banking on IWD 2025 As we celebrate International Women’s Day 2025, we embrace the theme of “Marching Forward”—a call to progress, inspire, and uplift the next generation of women. To highlight the impact of women in banking, we asked some of our staff to share their insights on leadership, progress, and inspiration. Their voi...

I am writing to you in the aftermath of Cyclone Alfred in South East Queensland, which followed closely on the heels of the devastating flooding in North Queensland caused by severe tropical lows.   I sincerely hope that all of you, our wonderful members, and your families are safe and have not suffered any significant property damage or other ha...