We’ve got some exciting news to share with you: MOVE Bank has just been named Australia’s Best Small Mutual Bank for 2020 by the experts at Mozo! What did we win for? For the last seven years Mozo has run its Mozo Experts Choice Australia’s Best Banking Awards*, which recognise the best of the best among Australia’s banks when it comes to custome...

Our Summary of Accounts and Access Facilities, Fees and Charges, Conditions of Use and Privacy Policy have been updated. Changes include:  Effective 17 June 2020 Summary of Accounts and Access Facilities We've added that an offset is now available on the Everyday Saver and Express Saver with our Complete Package loans Fees and Charges We...

As part of our commitment to protecting your accounts online, we are implementing increased security controls that will require all members to use One Time Passwords when performing certain actions in internet banking and the MOVE Bank App. These changes will be rolled out to members in stages from early September, and we will contact you directly...

We are currently experiencing some technical issues with adding new payees in Internet Banking. However, you’re still able to add Payees via the app. If you need assistance with urgent transfers, please call us on 1300 362 216. We’re working to resolve these issues as quickly as possible and will keep you up to date with our progress. Please accept...

From 11 August 2020, members who have registered for One Time Passwords will no longer receive an SMS One Time Password when logging in to internet banking. Instead, you’ll only need a One Time Password when you complete certain actions, including:  Adding a new payee or updating an existing one Making payments to non-saved payees T...

Protect yourself from COVID-19 related scams Unfortunately, scammers are taking advantage of current events with over 2000 coronavirus-related scams reported to Scamwatch Australia over the last few months [1]. The most commonly reported are phishing scams aimed at gaining access to your personal and banking information. What do these scams invol...

Many of us 'set and forget' our insurance policies, which means we often don’t increase the replacement value of our home and contents when we renovate, refurbish or make big-ticket purchases, leaving us easily under-insured.   Our sums insured should reflect the rebuilding and replacement costs in today's prices. That’s why it’s important to regu...

We’re excited to announce that we have been recognised as Personal Lender of the Year at Money magazine’s 2020 Consumer Finance Awards!  Money magazine’s 2020 Consumer Finance Awards Now in its 16th year, Money magazine’s Consumer Finance Awards are one of the most respected in the financial services industry, recognising Australia’s top financi...

We’re proud to announce that our Credit Card has taken out Canstar’s prestigious 5-Star rating in the Low Rate Credit Card category for the second year in a row! What does this award mean?  Every six months Canstar uses their unique rating methodology to compare the price and features of over 180 credit cards to determine which provided outstandi...