Issue 24 - What's new at MOVE Bank? | MOVE Bank Visa Debit Cards

Important update to MOVE Bank Visa Cards Following recent changes to the Australian payment network, we’ve made the decision to retire Eftpos from MOVE Bank Visa Debit Cards from 1 November 2021.   Why is MOVE Bank making this change? MOVE Bank along with a number of other Australian financial institutions have made the decision to simplify ca...

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Issue 24 - What's new at MOVE Bank? | Comprehensive Credit Reporting

New laws soon require all financial institutions to start reporting information about how members repay their loans, credit cards and overdrafts. These new laws are a federal government initiative called Comprehensive Credit Reporting (CCR), which increase the amount of information financial institutions are required to share with credit reporting...

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Issue 23 - What's new at MOVE Bank?

Upgrade to member status Changes approved at our 2020 AGM mean that all customers can now become members and part-owners of MOVE Bank and have a right to vote at general meetings. If you’d like to upgrade and become a member, simply visit movebank.com.au/upgrade-membership and complete the short form or contact us on 1300 362 216.  There are no c...

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Issue 23 - From your CEO

As we welcome the second half of 2021, we continue to be recognised for offering great value and providing members with truly exceptional banking experiences.    Delivering straightforward value This financial year we’ve received a total of 16 awards from Australia’s most respected industry rating websites and publications, including recently be...

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Issue 24 - Notice to all Shareholding Members, Annual General Meeting 2021

It is my pleasure to invite you to the 53rd Annual General Meeting (AGM) of Railways Credit Union Limited trading as MOVE Bank (“MOVE Bank”) on Tuesday 16 November 2021. The Board is very conscious of the ever-changing environment regarding COVID-19. In planning for this Meeting, MOVE Bank is focused on ensuring the safety of Members and employee...

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Issue 24 - From your CEO

We’re driven by one purpose- to improve the financial wellbeing of our members and communities. Over the past few months, we’ve been busy working on several initiatives to ensure we continue to deliver on this commitment.   Enhancing member experience With technology trends constantly evolving, we are actively investing in the latest digital ban...

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Issue 25 - Flubot scams: how to protect yourself

Since August 2021, scammers have been increasingly targeting Australians with a new type of scam known as ‘Flubot’. Flubot scammers are catching Australians out, so it’s important to learn how to identify when you’re being targeted and what to do next.   What is a Flubot scam? A Flubot scam begins with a text message about a missed call, voicema...

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Issue 25 - Member Survey Insights

We want to say thank you to all members who took the time to complete our annual member survey last year. Your feedback is valuable and provides unique insights into what we’re doing well and where we can improve.   What to expect: Service and accessibility We heard that the service is important to you, and you shared that when you call throug...

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