Member Survey In September 2023, we held our annual member survey to hear from our members on what MOVE Bank is doing well and more importantly where wecan improve. We were pleased to receive 925 completed responses to the survey and were thrilled to have been rated 4.5 out of 5 stars with a Net Promoter Score (NPS) of +48 (out of a possible rang...

Keeping your hard-earned funds secure is our highest priority and we are consistently updating our processes in line with current fraud trends. Keeping informed is the most effective way to keep your card secure and protect yourself from scams and fraud. What is card fraud? Card fraud is when transactions are made using either your physical card ...

The holiday season is a time of joy and giving, but it can also put a strain on your finances. After the festivities come to an end, many people findthemselves facing post-holiday debt and financial stress. However, with a little planning and discipline, you can navigate this period successfullyand start the new year on a strong financial footing. ...

AwardsWe are proud to share that over the last few months we have won four awards across several categories, including: Best Home Loans over $1M (Straightforward Plus) - 2024 RateCity Gold Award Best Savings Account Regular Savers (Growth Saver) - 2024 RateCity Gold Award Best Savings Account Young Adults (Growth Saver) - 2024 RateCity Gold Aw...

It is once again a pleasure to be introducing the latest edition of MOVE Life. 2023 was a year of challenges and triumphs, as the global landscape continued to evolve, presenting us with new challenges and opportunities. As we step into 2024, I wanted to take a moment to express my gratitude for your continued support, which remains the cornerstone...

MOVE Bank’s 2023 AGM was held on 15 November 2023. We always enjoy the opportunity to connect with our members in person and appreciate the participation of our members in this governance process. The AGM offered a chance for members to reconnect, and the new format received positive feedback, especially regarding morning tea and coffee. While som...

As we begin our 56th year as an organisation, we reflect on our achievements over the last 12 months and look to continue delivering value to our members in 2024. 2023 was a big year for MOVE Bank – strong lending and member growth, and industry-leading member satisfaction. 2023 Member survey Thank you to the members who took the time to complete...

Recent years have shown us how vulnerable we are to severe storms and extreme weather events. As we approach the time of year where extreme weather events are more likely to occur, it's vital to take steps to safeguard your home and belongings.   1. Insurance Coverage:A Safety Net in Severe Weather No matter how well-prepared you are, severe wea...

In today's digital age, where technology plays a significant role in our lives, the risk of falling victim to scams and cyberattacks has become more prevalent than ever. Scammers are becoming increasingly sophisticated in their methods, often preying on individuals' lack of awareness and understanding of potential threats. One of the methods they ...