We are aware of an issue impacting a number of banks sending Osko payments intermittently. Members may experience delays in OSKO transaction being sent and received. If you experience issues we suggest re attempting using the standard transfer options if possible. 

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Contact Centre hours (AEST):
Mon, Tues, Thur, Fri: 8:30am - 4:30pm
Wed: 9:00am - 4:30pm
Sat & Sun: Closed

BRISBANE - GPO Box 648, Brisbane QLD 4001

 

Level 1 / 179 Ann Street Brisbane, QLD 4000

Branch Open Hours

Mon - Fri: 9.30 am - 4.00 pm (AEST)

Our branch is closed on public holidays and between Christmas and New Year's Day.

No cash services available at the branch.

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Please complete the below enquiry form and a MOVE Bank representative will be in contact with you soon to discuss your needs. Alternatively, if you wish to speak to us, please call 1300 362 216 during business hours. If you would like to provide feedback to MOVE Bank please click here.

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If your  Visa card has been lost or stolen, call us to report it immediately.
1300 362 216

Lost/Stolen Hotline - outside business hours 
1800 621 199

Overseas?

The VISA card website will provide you with a phone number to call depending on what country you are in

CALL VISA

MOVE’s Visa debit card offers access to all ATMs in Australia. For a list of Australian ATM fees and charges, please click here. 

BSB 724 100

ABN 91 087 651 090

AFSL/ACL 234 536

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Railways Credit Union Limited trading as MOVE Bank | ABN 91 087 651 090 | AFSL/Australian credit licence 234 536 | BSB 724 100 | Swift code WPACAU2S